• Why Zongo?

    It helps you pass through events entry points. You can communicate with your events organizers all the time. Receive Event updates and give feedback.

  • What is QR Ticket?

    It is generated when you purchase your event ticket or you are invited by Event organizers in any event. It is a Image that is sent to your email and application.

  • How can QR help at Event Entry point?

    QR is convenient to carry as it's in your phone and email. And if you need it hard coded you can print it.

  • How can QR help at Event Entry point?

    QR is convenient to carry as it's in your phone and email. And if you need it hard coded you can print it.

  • What kind of tickets I can buy from Zongo?

    You can buy Events tickets from Zongo ID. You can receive Zongo Invitations to the events by Events organizers.

  • If I encounter any problem, whom should I contact?

    You can say hello to our technical staff anytime at hello@zongo.io. We will respond you as early as possible.

  • What If I don’t receive any confirmation email?

    Check your Junk/Spam folder. Else check your Zongo ID account. Events you are in are displayed in Mine category. You can see your Ticket there as well.

  • What are the requirements for booking a ticket?

    You need to have email and phone number.

  • What if password is forgotten?

    We have designed a password reset assistant for you to reset your password any time.

  • How can I communicate with event organizer?

    In application you can contact your event organizers any time via email, Phone number or Live Chat if provided.

  • What If I delete ticket email?

    No need to worry access it via Zongo ID. Login to your account and access all of your tickets and events.

  • What If someone steal my QR ticket?

    No need to worry contact event organizers and ask them to generate new ticket for you without any cost before the event.

    Note : Event day requests can cause complications in it.

  • How can I connect with other Zongo IDs?

    1. Go to your profile
    2. Can you see a QR Code? Its your Zongo ID Code.
    3. At the bottom there is a scan button with small QR icon, Tap that.
    4. Scan Zongo ID of the other person you want to connect.
    5. Congratulations he is added in your contact list.